The things people ask before they order.

Yes. One is a normal order here. There is no minimum and no setup fee, and the first thing Shirella Store ever made was a single jacket for one person.

That is most orders. A photo, a scribble on paper, a screenshot, or a sentence describing it are all enough to start. Bry works from any of them.

Images, PDFs, and design files up to 5 MB go straight through the order form. If what you have is bigger than that or in some other format, send the order without it and Bry will tell you where to send the file.

Yes, and they are a big part of the work. Same design across a crew, a shift, a classroom or a reunion, with each person's name if you want it. Send the name list however you have it and Bry sorts it out.

Apparel starts around $15. The real number depends on the garment, how big the print is, how many colors it uses, where it goes and how many you need, so Bry quotes it once she knows what you are making. You get the price before you commit to anything.

You approve a proof first. If the proof is wrong, it gets fixed before anything is printed. Nothing goes on a garment until you have said yes to it.

Changes are free. It is not right until you say it is, and nobody is counting how many times you asked.

Tell Bry the sizes you have in mind and she will tell you how that particular garment runs before it is printed. Brands are not consistent with each other, so it is worth the one message.

Most orders go out in five to seven days once you approve the proof. The clock starts at your yes, not at your order, so a quick reply from you is the fastest thing you can do.

Usually, yes. Rush work is normally possible, so put the date in the order form and Bry will tell you straight away whether it can be done rather than leaving you guessing.

In the shop it is a flat $6, however many you buy, and you see it in the total before you pay. On a custom order it is usually around $6 for a single item and around $16 for a group order, and the exact amount comes to you with your proof. Either way there is no charge that turns up later.

Yes, anywhere in the United States. Shirella Store is based in Dacula, Georgia, and orders go out from there.

No, everything is shipped. There is no collection in person, even locally, so your order comes to you wherever you are.

You get the date and the tracking. No wondering, and no need to chase anybody for it.

Wash it inside out in cold and hang it to dry and it holds. Every piece is pressed to the material it is going on, not to a default setting, which is most of why prints fail.

Message Bry within three days of it arriving and she remakes it. That is the whole policy. Custom work is made for one person and cannot go back on a shelf, so a remake is the fix rather than a return, and you are not paying twice for her mistake. The full wording is in the refund policy.

This is why the proof exists. Whatever is on the proof is what gets printed, so read the wording twice before you approve it. Tell Bry the moment you notice, because if it has not reached the press she may be able to stop it. Once it is printed, a spelling mistake you approved is a new order rather than a free remake.

Anything in the shop is paid for through PayPal at the moment you order. For a custom order Bry sends the details once the proof is approved and the price is settled, and she takes PayPal, Cash App, Venmo, or a card.

Yes. On a team or group order, half the total is due before Bry starts and the other half before it ships. Single custom orders are paid in full before production, and anything bought straight from the shop is paid for when you order it.

No. You see the proof and the price first. Nothing is printed and nothing is charged until you have said yes to both.

The shop holds designs Bry has already made. There is nothing to describe and no proof to wait for, so you pick a size and pay and it ships. A custom order is anything with your own words, names or artwork on it, and that starts with a message so she can send you a proof first.

Yes, but that makes it a custom order rather than a shop one. Say which design you started from in the order form and Bry will price it and send a proof.

Tees, hoodies, jackets, scrub tops, sweat sets and totes are the regulars. Have a look at what has been made to get a feel for it.

Totes now. Pillows, aprons, and more through 2026. If you want something that is not listed, ask, because most of the time the answer is yes.